Privacy Policy

Last Updated: September 2025

At "Sapphire Building and Pest Inspections" (“we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal details: name, phone number, email address, residential address.
Service details: property information, inspection requests, booking times.
Payment details: when you purchase services online (processed securely via third-party providers such as Stripe).
Technical information: IP address, browser type, cookies, and site usage data.

2. How We Use Your Information

We use your information to:

Provide and manage inspection services.
Confirm bookings and send reports.
Respond to enquiries or customer support requests.
Process payments securely.
Improve our website and services.
Comply with legal and regulatory obligations.

3. Disclosure of Information

We do not sell your personal information. We may share it with:

Trusted third parties such as payment processors and IT service providers.
Inspectors or contractors who carry out services on your behalf.
Legal or regulatory authorities if required by law.

4. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and track user activity. You can manage cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Online payments are processed using secure, encrypted connections.

6. Access & Correction

You may request access to the personal information we hold about you and ask for corrections if it is inaccurate. Contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Info@sapphireinspections.com.au

14/22 Railway Road, Subiaco

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.